We are searching for a results-oriented Analyst to join our thriving Customer Operations team in Pune. In this role, you will be responsible for providing exceptional customer service through our inbound chat platform. You will handle customer inquiries promptly, transfer complex issues to the appropriate team members, and participate in the improvement of our customer service processes.
The ideal candidate will possess proven communication and interpersonal skills, a passion to customer satisfaction, and a results-driven mindset. Exceptional analytical skills and the ability to manage multiple inquiries simultaneously are also essential.
If you are enthusiastic about joining a challenging environment and making a positive impact on our customers, we encourage you to apply.
Seeking Inbound Chat Analyst in Pune! Become a part of Eclerx
Are you dedicated about providing exceptional customer assistance? Do you have excellent communication skills? If so, we invite you to apply for the Inbound Chat Analyst role at Eclerx in Pune!
We are a global company that provides business process outsourcing (BPO). Our team is passionate to delivering outstanding service to our clients.
As an Inbound Chat Analyst, you will be responsible for:
* Responding to customer queries in a timely and professional manner
* Handling with customer problems
* Updating customer history
This is opportunity to work with a thriving team and make a real impact. We offer a rewarding salary and benefits package.
If you are interested in this opportunity, please submit your resume and cover letter to [email protected].
Inbound Chat Analyst Position at Eclerx
At Eclerx, we're seeking a driven and talented Individual to join our Customer Operations team as an Inbound Chat Analyst. In this role, you'll be the first point of Contact for our valued customers, providing real-time assistance through our online chat platform. You will Handle a wide range of customer inquiries, from Technicalsupport to billing questions more info and Product information.
Your exceptional communication skills and Problem-solving abilities will be crucial in ensuring positive customer experiences. If you thrive in a fast-paced environment and are passionate about delivering outstanding customer service, we encourage you to apply!
- Duties include:
- Promptly respond to customer inquiries via chat.
- Provide clear and concise solutions to customer issues.
- Maintain accurate records of all customer interactions.
- Work together with other departments to resolve complex cases.
Eclerx Pune Seeks Talented Inbound Chat Analysts
Eclerx Pune is actively recruiting talented and enthusiastic individuals to join our dynamic team as Inbound Chat Analysts. Do you have a passion for customer service and an excellent ability to communicate effectively in written form, then this opportunity might be perfect for you.
- The role of Inbound Chat Analyst at Eclerx Pune involves providing prompt and helpful support to our customers via live chat.
- You will resolving customer inquiries, addressing technical issues, and ensuring a positive customer experience.
- We are looking for candidates who are highly motivated, have strong problem-solving skills, and are passionate about delivering exceptional customer service.
Apply now if you are a team player with a strong work ethic and a desire to make a difference. We offer a rewarding compensation package and a dynamic work environment.
Exciting Opportunity for Growth: Inbound Chat Analyst at Eclerx
Are you a driven individual with a talent for communication? Do you thrive in a fast-paced environment and enjoy making a difference? If so, then Eclerx has an outstanding opportunity for you! We are currently seeking a talented Inbound Chat Analyst to join our growing team.
In this role, you will be the first point of contact for our valued customers via live chat. You will resolve issues in a timely and professional manner, ensuring a seamless customer experience.
- Responsibilities include but are not limited to:
- Providing prompt and accurate responses to customer inquiries.
- Troubleshooting technical issues
- Demonstrating strong communication skills
This is an opportunity to grow your skills in a dynamic environment. We offer a competitive salary and the chance to make a genuine difference. If you are ready to take on this challenging role, we encourage you to apply!
Launch an Inbound Chat Analyst Career at Eclerx, Pune
Are you a passionate individual with exceptional communication skills? Do you flourish in a fast-paced environment? If so, then investigate this exciting opportunity to join the team at Eclerx in Pune as an Inbound Chat Analyst.
As an Inbound Chat Analyst, you'll be the first point of engagement for customers seeking assistance via our online chat platform. You'll provide timely and helpful solutions to their inquiries, guaranteeing a positive customer experience.
- Yourselves role will involve dialoguing with customers in a professional and welcoming manner.
- Candidates will also be responsible for addressing a spectrum of customer concerns
- Eclerx offers a stimulating work environment with opportunities for growth.